Refund & Return Policy
At LincoRx, your satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help with a fair and transparent return and refund process.
🔁 30-Day Money-Back Guarantee
We offer a 30-day return window on most of our products. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
✅ Eligibility for Returns
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it
- Be in the original packaging
- Have proof of purchase (order number or receipt)
Non-returnable items:
- Gift cards
- Health and personal care items (if used or opened)
- Sale or clearance items (unless defective)
💳 Refund Process
Once your return is received and inspected, we will:
- Notify you via email that we have received your returned item.
- Approve or reject your refund based on the condition of the product.
- If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.
🔁 Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at:
📩 contact@lincorx.com
📦 Return Shipping
Customers are responsible for paying the return shipping costs unless the item was defective or sent in error.
Note: We recommend using a trackable shipping service or purchasing shipping insurance.
❓ Need Help?
If you have questions about your return, feel free to reach out:
📧 contact@lincorx.com